FAQs - All FAQs

You are not permitted to use the family's telephone without their permission and all calls must be paid for.

A number of mobile phone companies offer cheap pay-as-you-go phones and sim cards, and most newsagents sell international phonecards giving you cheap international calls.

You can also come to our School Office where we can give you advice and supply you with a free SIM card.

Most homestays have Wi-Fi that can be used by students, but some don’t. Wi-Fi is always available on campus and in other places in the city centre.
You should bring all items for personal use, such as toiletries, hairdryers and plug adaptors (in the UK, we use three-pin plugs). All of these items can be purchased easily in Oxford.
Your host family will give you a key to their home if they will not always be at home when you return each day. Please use it responsibly and return it to them before leaving.
Please discuss this with the family first as they will want to know who is visiting their home.
In the daytime you will be busy with your lessons and a full and varied social programme. You should leave the house in the morning and return for dinner each day. If you are unwell please contact your Group Leader or the Centre Manager.
This is sometimes possible but please check with the School Administration staff first as the room may be reserved for another student.
You should speak to the School Administration staff about the availability of another family and the reasons for the request. At least one week's notice should be given to the family. If you feel you have identified a genuine problem with your host family please tell the school immediately. We cannot know of a problem if you don't tell us.

We strongly advise all students to take out comprehensive travel and medical insurance for the duration of your stay in England. Please do not keep large amounts of cash in your bedroom and only carry a small amount around with you. If you have arrived with a large amount of cash please ask the school for advice.

The school and family cannot take responsibility for loss of money or expensive belongings.

Staying with a family is not the same as staying in a hotel. You will be able to join them at appropriate times. However, it is important to remember there may be times when the family wish to entertain at home or relax in private areas of the home.

If you are not sure what you can and can't do in the family home, please ask. It is the family's responsibility to make you feel welcome but it is your responsibility to treat them and their home with respect, and to follow their house rules.

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