Welcome back!

We are now open again and are already taking bookings for this summer! In the UK infection rates have continued to drop and the UK's vaccination programme is progressing well! As this continues to improve we are looking forward to welcoming you to learn and have fun in a safe environment with us.

Please contact us by clicking here to make your booking or send us your enquiry.

Please note the UK government is frequently updating rules for people travelling to the UK -please check here.

Complaints Policy

Overall aims

At Oxford School of English, we are committed to providing an excellent service to all our students.

However, if a student has any complaints, the following options are available:

Students are encouraged to contact or speak directly to a member of the management team* with any concerns they may have
Teachers are encouraged to refer students to a member of the management if a complaint is received
The contact details of the management team are available on the school website, and they will respond immediately to any concerns raised
Please see the Safeguarding Policy on complaints relating to accommodation
If you are not satisfied with our response, or if you feel that you are unable to raise your concerns with us directly, you may contact our accrediting body English UK at:
English UK
219 St John Street
London
EC1V 4LY
UK

*The management team is:

CEO	Peter Thompson
Principal	Haydar Albasri
Director of Studies and Welfare Officer	Rosa Lucia

June 2022
This policy is reviewed on an annual basis. However, if any issues relating to the policy should arise, the policy will be reviewed immediately.
Date of next scheduled review: June 2023